To further explore employment opportunities at T.D. Williamson, Inc., please contact Human Resources at the Tulsa Manufacturing Plant or send your resume and salary history to the following address:
Human Resources
T.D. Williamson SA
Rue du Travail 6
B-1400 Nivelles
BELGIUM
Phone: (32) 67 28 36 11
All materials will be kept in strictest confidence. T.D. Williamson, Inc., is an equal opportunity employer.
BASIC FUNCTION:
To review customer enquiries and to prepare properly costed and considered quotations; to handle customer technical and commercial queries; to support the external sales team; to provide quotation follow-up and post-order support to the Operations Department.
Accountabilities:
- Assume responsibility for the review and evaluation of customer enquiries and the effective preparation of quotations, including budgetary estimates, firm bids, sealed tenders and pre-qualification notices.
- To provide technical and commercial support to new and existing customers (including inter-company and local agents / representatives) before, during and after submission of quotations.
- To exercise due care and diligence in the preparation of costings and quotations, maintain an organized and disciplined approach to document control/record keeping and comply with the requirements of TDW’s Quality Management System.
- To provide pre and post-order support to other TDW Departments to help ensure a first class customer service in the handling, execution and completion of all in-line inspection Contracts.
- To be able to provide, in co-operation with the Customer Service Manager and Sales Application Manager, an effective follow-up of quotations; assist with the monitoring and recording of customer/enquiry feedback and to actively pursue any sales opportunities.
- To liaise effectively with other TDW Departments both internally and inter-company on any issues relating to customer enquiries and subsequent quotations.
RELATIONSHIP WITH OTHERS
Reports to Customer Service Manager.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Recognized engineering qualification is preferred (Diploma/HNC qualified or equivalent) and/or relevant experience in an engineering or sales environment
- Computer/Microsoft Literacy. Must be proficient in the use of current computer and communications technologies – including, but not limited to database spreadsheets and word processing.
- Good organizational and communication skills and a pleasant telephone manner.
- After the initial probationary period, must be able to work with minimum supervision.
E-mail: hrdept@tdw.be
